How mobility cares for patients and providers

Enable mobility everywhere for clinicians

The COVID-19 pandemic has rapidly expanded access to telemedicine, but it has also sparked interest in the value of mobile technologies within the walls of clinical settings, says Mutaz Shegewi, director of research at IDC.

“Mobile solutions can provide ubiquitous access to diagnostic test results and medical databases, allow clinicians to view and add documentation to electronic health records from anywhere, and can facilitate video conferencing. fast for doctors,” says Shegewi.

Some 79% of healthcare organizations support smartphones, the first supported device since 2012, according to a 2021 survey by healthcare communications company Spok. There’s also more support for tablets.

But the promise of mobility in healthcare comes with many complications, including the need to pay close attention to security, privacy, and regulatory compliance. Device proliferation requires mobile device management, as well as application performance management tools. Mobile apps will add to the continued explosion of data that healthcare organizations collect and need to retain and secure, which has a huge impact on back-end systems, Shegewi says.

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“Alignment is crucial,” he adds. “Align connectivity to use case; it’s one thing to buy an app or device and another for it to provide benefits. Devices, apps, and all your systems need to work together. »

Trusted, long-term partnerships will help healthcare organizations unlock the potential of mobile technologies and control costs, says Shegewi. This is especially true for the upcoming transition to 5G networks, which should improve user experience and facilitate innovation, such as the use of virtual and augmented reality technologies in medicine, he adds.

“There are a lot of things to consider and do, but mobile technologies can have a huge impact on access to care and the quality of care,” says Shegewi.

Artificial intelligence tracks patients and predicts health crises

Ochsner Health is deploying an in-house developed patient deterioration model system that uses artificial intelligence to track patient status, predict health crises faster than possible with standard monitoring, and send alarms to clinicians’ mobile devices . Ochsner’s rate of cardiac arrests outside of intensive care units has dropped 40% since he started using the system, Jeansonne says. Ochsner also uses a RapidAI app to speed stroke diagnosis in emergency rooms and send notifications to all relevant clinicians.

Ochsner has hired additional staff to handle increased network traffic and retained data resulting from the growth of mobile communications, as well as other digital technologies and telemedicine. Its network bandwidth and security have been enhanced, adds Jeansonne.

“We now share more data with patients and with each other, which improves care,” says Jeansonne. “Clinicians love the changes brought about by mobile technologies, giving them options and ensuring communication is open and fast.”

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